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Kristy Payne Consulting
kp. consulting

Leadership alignment, culture, and change communications advisory.

About

Make what matters matter.

I help leaders, teams, and organizations get clear on what matters, and build a path forward that reflects it.

My work brings together more than two decades of executive leadership and communications experience with organization development, behavioural insights, facilitation, and values-based work.

Sometimes that means helping a leadership team get aligned around where they're going. Sometimes it's helping an organization navigate change, strengthen its culture, or turn strategy into action. And sometimes it's working one-to-one with someone reconsidering what they want from the next chapter of their life or career.

The context changes. The questions underneath it are often surprisingly similar.

What matters? What's getting in the way? And what do we do next?

Services

Work with me

There are different ways into this work. Sometimes it's a leadership team that needs to get unstuck. Sometimes an organization is navigating significant change. And sometimes it's one person asking a question they haven't been able to answer on their own.

Not sure where you fit? Let's talk

01

Leaders & Teams

I work with leadership teams to get underneath the issues that don't get solved by another strategic plan: competing priorities, unspoken assumptions, unclear values, cultural friction, and the gap between what a team says matters and how it actually operates.

Through facilitated sessions, values work, and ongoing advisory support, I help teams have better conversations, make clearer decisions, and move forward together.

Best for
Leadership alignment, team development, values and culture work, strategic conversations, leadership transitions, and teams navigating change.

02

Organizations in Change

Change isn't primarily a communications problem — but poor communication can make a difficult change much harder.

I bring together organization development, behavioural insights, and more than two decades of executive communications experience to help organizations think through both the human and strategic dimensions of change.

That can include change and communication strategy, executive counsel, stakeholder engagement, facilitation, and helping leaders translate decisions into something that people can understand and be motivated to act on.

Best for
Organizational change, culture shifts, strategy implementation, restructuring, stakeholder engagement, and complex communications challenges.

03

Individuals

Sometimes the change is personal.

I work one-to-one with leaders and other experienced professionals who have reached a point where the version of success they've been pursuing no longer quite fits.

As a certified Becoming You practitioner, I use a research-backed methodology developed by Suzy Welch at NYU Stern to explore the intersection of your values, aptitudes, and economic realities — and help you get clearer about what you want your next chapter to look like.

Sessions are available virtually and in person.

Becoming You Certified Practitioner

Becoming You

When success stops feeling like success

A research-backed methodology from Professor Suzy Welch at NYU Stern, for people reconsidering what they want from the next chapter.

Explore Becoming You

Kristy

About Kristy

Founder & Principal Consultant

For more than two decades, I've built a career at the intersection of people, organizations, and impact — helping leaders navigate change while doing work intended, in different ways, to make things better.

I've been a Chief Communications Officer, General Manager, and Chief Operating Officer. I've led large teams, advised CEOs, managed through restructures and culture change, and worked across corporate, agency, non-profit, and public-sector organizations.

Much of my career has also been spent on work with a broader human purpose: advancing girls' rights, influencing public policy, building more inclusive organizations, strengthening communities, and helping mission-driven organizations increase their impact.

I've also spent a lot of time thinking about why change that makes perfect sense on paper can be so difficult in practice.

Increasingly, that's where my work lives.

I'm interested in what happens beneath the strategy: what people value, how they behave, the cultures they create, what gets in the way of change, and the sometimes considerable distance between what we say matters and how we actually live and work.

That curiosity isn't entirely professional.

A few years ago, I made a significant change of my own, leaving Toronto and senior corporate leadership and moving with my family to the coast of British Columbia.

I wish I could say I had a beautifully articulated plan for what came next. I didn't.

What followed has been a much more interesting process of reconsidering some of my own assumptions about ambition, success, identity, and what makes a life feel like your own.

That experience has changed my work, too.

Today, my practice brings together the experience I accumulated over more than twenty years in leadership and communications with deeper work in organization development, behavioural insights, values, facilitation, and individual development.

Kristy Payne

Education & Credentials

  • Bachelor of Commerce, University of Alberta
  • French Language Certificate, Laval University
  • Masters in Business Administration, Queen's University
  • Masters Certificate in Organization Development, York University
  • NYU Stern Becoming You Practitioner

My work in international development (human rights and gender equity) and general passion for the world has taken me to over 50 countries. I speak French and have studied Italian, Spanish, and German, although only in times of distress or for comical relief do I become fluent in the latter three.

Work with me
A collage from Kristy's work and travels

Over her career, Kristy has been fortunate to work with, and for, some incredible brands (and people!)

  • Coca-Cola
  • IKEA
  • Mazda
  • JennAir
  • Interac
  • Hill+Knowlton Strategies
  • Plan International Canada
  • Because I am a Girl
  • United Nations System Staff College
  • Canadian Cancer Society
  • BlackNorth Initiative
  • Alberta Education
  • qathet School District
  • LIFT Community Services
  • Executrade

Contact

Let's connect, human to human.

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